Privacy and Cookie Policy

Our pledge to you, our customer
The “Chandelier Lift Company” respects your privacy. Our Internet site is meant to be a service to you. In order to provide you with the best products, timely information and quality customer service, we record a variety of information from your visit to our site. To better protect your privacy, we provide this notice explaining our on-line information practices and the choices you can make about the way your information is collected and used.

Your personal information: what we collect and how we use it
When you purchase products from “Chandelier Lift Company” we collect your name, address, telephone number, e-mail address and credit card information.

First, we use this information to fulfil your order and to communicate with you about your order. In fulfilling your order, we share your personal information with outside parties to the extent necessary to fulfil our order.

1. Your first purchase from “Chandelier Lift Company” - We use the information you provide to:
a. Automatically place you on our e-mail newsletter list to receive e-mail newsletters of new products and sale items, unless you decide to unsubscribe at time of registration.
b. Subsequent purchases from “Chandelier Lift Company” - If you have purchased products from “Chandelier Lift Company” before, unless you click the link to edit your subscription profile at the time your order is confirmed, your subscription status will remain unchanged.

2. Whether you are making a first purchase or any subsequent purchase, if you later decide that you want to be removed from a list , simply follow the instructions in the section "Unsubscribing" below.

3. When you subscribe to our e-mail newsletters, we collect your e-mail address so that we can send you our e-mail newsletters with, special offers and updates about products and services. You can unsubscribe from our e-mail newsletters at any time by clicking the unsubscribe link at the bottom of any electronic newsletter that you receive from us.

4. Upon completing your purchase, we may present other offers via e-mail newsletters.

Unsubscribing
At any time you can unsubscribe to our newsletter/mailing list sending an e-mail to sales@chandelierliftcompany.co.uk , with the word REMOVE in the subject line.

Requests to be unsubscribed will be processed immediately, however you may receive additional newsletters for up to 1 week. Delays may occur if the e-mail address or postal address information you provide does not match the information in our database.

Links to/from Other Sites
To enhance your shopping experience, “Chandelier Lift Company” have links to other sites on the Internet that are owned by third party vendors and other third parties (External Sites), or you may come to “Chandelier Lift Company” from a link from an External Site. These other web sites will have their own rules on privacy that you should review. “Chandelier Lift Company” is not responsible for the privacy policies of External Sites.

Cookies
The “Chandelier Lift Company” feature of your Internet Web browser called a cookie assigns an identification code to your computer. Cookies are files that your Web browser places on your computer´s hard drive. We do not and cannot use cookies to retrieve personal information about you from your computer unless such information was knowingly and willingly provided by you. Cookies do not provide us with access to any credit card information.

About Cookies
Cookies are small text files by web servers to web browsers, and stored by the web browsers. The information is sent back to the server each time you view a page on the website and it allows a web site to identify and track its visitors.

Cookies on our website
We uses the following cookies on this website, for the following purposes:
  • oscSid - This cookie is used by this website to identify you as a user between page loads. This allows this website to remember certain settings, like the contents of your shopping cart. This cookie is destroyed each time you close your browser.

Other third party cookies
When you use this website, you may also be sent the following third party cookies, which may be used for the following purposes:
  • utma, utmb, utmc, and utmz – Google Analytics gathers anonymous data regarding visitors to this website, how many pages you view and how long you stay on the website. We use this information to improve the service we can offer you.

    You can opt out of this service on all websites using this Google tool by visiting https://tools.google.com/dlpage/gaoptout
  • di, dt, loc, uid, psc, uvc, atuvc and uid - Addthis.com allows users to share pages easily with their social network. It also remembers your preferences of which services you like to share through (ie Twitter, Facebook etc). They do not allow access to any of your information stored on Social Networks.

    You can opt out of this service on all websites using this AddThis too by visiting http://www.addthis.com/privacy/opt-out
  • datr, lu, locale, x-src– These cookies are set by Facebook and allow you to comment on our site from your Facebook account. No personal information is gathered from your Facebook account.

Disabling cookies
You may disable cookies on our website but it may result in you not being able to complete your purchase.

For Microsoft Internet Explorer:
  1. Choose the menu “tools” then “Internet Options”
  2. Click on the “privacy” tab
  3. Select the setting the appropriate setting

For Mozilla firefox:
  1. Choose the menu “tools” then “Options”
  2. Click on the icon “privacy”
  3. Find the menu “cookie” and select the relevant options

For Opera 6.0 and further:
  1. Choose the menu “Files”> “Preferences”
  2. Privacy

Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Credit Card details and Security
No Credit Card details will be kept by our systems. When you decide to re-purchase you will have to re-submit your credit card details. This is for YOUR security.

Notice of Changes
“Chandelier Lift Company” Privacy Policy is subject to change without notice. At any time, you may visit our website to view the current policy